WhatsApp Messages Not Delivered: Troubleshooting Guide

WhatsApp Messages Not Delivered: Troubleshooting Guide

Can’t get your WhatsApp messages delivered? This guide offers troubleshooting tips to fix issues like messages not sending, being stuck on “pending,” or not delivering to recipients. Learn how to diagnose and resolve common WhatsApp delivery failures.

WhatsApp Messages Not Sending

If you find that your WhatsApp messages are not sending, it could be due to various reasons. Let’s delve into several typical reasons and their solutions:

1. Internet Connectivity Issues

Ensure that you have a stable internet connection. WhatsApp requires an active internet connection to send and receive messages. Check your network settings and try switching between Wi-Fi and mobile data to see if the issue persists.

2. Insufficient Storage Space

If your device’s storage space is running low, it can hinder the proper functioning of WhatsApp. Delete unnecessary files or apps to free up space and improve the performance of the app.

whatsapp storage

3. Outdated WhatsApp Version

An outdated version of WhatsApp may cause compatibility issues, leading to message-sending failures. Check for updates in your device’s app store and ensure that you have the latest version of WhatsApp installed.

WhatsApp Messages Not Delivered

whatsapp messages not sending

When your messages are not delivered to the intended recipients, it can be frustrating. Let’s delve into the possible reasons and solutions for this issue:

1. Recipient’s Phone Turned Off

If the recipient’s phone is turned off or experiencing connectivity issues, your messages will not be delivered until their phone is back online. There is no immediate solution to this problem, as it depends on the recipient’s device status.

2. Recipient Blocked You

If you suspect that your messages are not being delivered to a specific contact, they may have blocked you on WhatsApp. In such cases, you will be able to see a single gray tick next to your sent messages, indicating that they have not been delivered. Unfortunately, you cannot resolve this issue on your own, as it requires the recipient to unblock you.

3. Server Issues

WhatsApp occasionally experiences server-related problems, which can result in message delivery delays. In such situations, it’s recommended to wait a while before attempting to send the message again.

Troubleshooting Steps

To resolve the issue of WhatsApp messages not being delivered or sent, follow these troubleshooting steps:

1. Check Internet Connectivity

Verify that you have a stable internet connection by opening a web page or using other messaging apps. If the internet is not working, troubleshoot your network or contact your service provider.

internet connectivity

2. Restart WhatsApp

Close the WhatsApp application and reopen it. This simple step can sometimes resolve temporary glitches and allow you to send or receive messages.

3. Update WhatsApp

Check for any available updates in your device’s app store and ensure that you have the latest version of WhatsApp installed. Outdated versions may have bugs or compatibility issues that prevent proper message delivery.

WhatsApp updates check

4. Clear Cache

Clearing the cache of your WhatsApp application can help resolve performance-related issues. Go to your device’s settings, find the application manager, locate WhatsApp, and clear the cache.

5. Check Blocked Contacts

Review your blocked contacts list to ensure that you haven’t accidentally blocked the recipient or vice versa. Unblock any necessary contacts to enable message delivery.

6. Reinstall WhatsApp

If all else fails, you can try uninstalling and reinstalling WhatsApp. This will remove any potential glitches or corrupted files that may be causing the message delivery problem.

Read: How to Read Encrypted WhatsApp Messages


Experiencing issues with WhatsApp messages not being delivered or sent can be frustrating, but with the troubleshooting steps outlined in this article, you should be able to resolve the problem. Remember to check your internet connectivity, update WhatsApp regularly, and clear your cache when necessary. 

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