How to Resolve – iPad Screen Not Responding to Touch

As an iPad user, encountering issues with the screen not responding to touch can be frustrating and disruptive to your daily routine. Whether you rely on your iPad for work, entertainment, or staying connected with loved ones, a malfunctioning touch screen can hinder your productivity and enjoyment.

In this guide, I will provide you with comprehensive steps to troubleshoot and resolve the issue of your iPad screen not responding to touch. Read on to discover the possible causes and effective solutions to get your iPad back to its fully functional state.

Possible Causes of iPad Screen Not Responding to Touch

Before diving into the troubleshooting steps, it is essential to understand the potential reasons behind your iPad screen’s unresponsiveness.

By pinpointing the underlying issue, you can ascertain the most appropriate solutions. Here are some common causes of an unresponsive iPad screen:

1. Software Glitch or Frozen Screen

Sometimes, a simple software glitch or a frozen screen can cause your iPad’s touch screen to become unresponsive. This can occur due to a variety of reasons, such as a recently installed app conflicting with the system or an outdated software version.

2. Physical Damage

Physical damage to your iPad, such as a cracked screen or water damage, can also lead to touchscreen issues. If your iPad has been dropped or exposed to moisture, the touch screen’s functionality may have been compromised.

3. Unresponsive Touch Screen Digitizer

The touch screen digitizer is the component responsible for translating your touch inputs into commands that the iPad can understand. If the digitizer becomes faulty or damaged, it can result in an unresponsive touch screen.

4. Insufficient Storage Space

Running out of storage space on your iPad can impact its overall performance, including the responsiveness of the touch screen. When the device’s storage is nearly full, it may struggle to process touch inputs effectively.

Troubleshooting Steps to Fix iPad Screen Not Responding to Touch

Now that we have identified the potential causes, let’s explore the troubleshooting steps to resolve the issue of an iPad screen not responding to touch. Follow these steps in order, as they progress from simpler solutions to more complex ones.

ipad screen not responding to touch
iPad screen not responding

1: Force Restart your iPad

A force restart can help resolve minor software glitches and frozen screens. To perform a forced restart on your iPad, adhere to the following instructions:

For iPads equipped with Face ID or Touch ID located in the top button area:

  • Briefly press and release the volume button closest to the top button.
  • Briefly press and release the volume button situated farthest from the top button.
  • Press and hold the top button.
  • Release the top button when the Apple logo becomes visible.

For iPads with the Home button:

  • Press and hold the top button and the Home button at the same time.
  • When the Apple logo appears, release both buttons.

Once your iPad has restarted, check if the touch screen is now responsive. 

2: Update your iPad’s Software

Outdated software can sometimes cause compatibility issues, leading to an unresponsive touch screen. To update your iPad’s software, follow these steps:

  • Back up your iPad: This is crucial before any update, as it ensures you have a copy of your data in case anything goes wrong. 
  • Connect to Wi-Fi: Updates require a stable internet connection. Ensure that your iPad is linked to a stable Wi-Fi connection.
  • Plug in your iPad (optional): While not strictly necessary, plugging your iPad into power ensures it doesn’t run out of battery during the update process.
  • Go to Settings > General > Software Update: This will show you if an update is available for your iPad.
  • Download and install the update: If an update is available, tap “Download and Install” or “Install Now.” You may need to enter your passcode.
  • Follow the on-screen instructions: The iPad will guide you through the update process, which may take some time depending on the size of the update.

After the update is installed, check if the touch screen is functioning properly. 

3: Adjust Touch Settings

Adjusting the touch screen can help recalibrate its responsiveness. To adjust the touch screen on your iPad, follow these steps:

  • Accessibility features: 

Go to Settings > Accessibility > Touch. Here you can fine-tune various touch interactions like tap duration, swipe sensitivity, and multi-touch behavior. Experiment with these settings to see if they improve your experience.

  • Haptic Touch: 

If you have an iPad Pro or later model with Haptic Touch, adjust its sensitivity in Settings > Accessibility > Touch > Haptic Touch. Choose “Fast” or “Slow” based on your preference.

After adjusting the touch screen, check if it is now responding accurately.

4: Reset All Settings

Resetting all settings on your iPad can help resolve any configuration issues that may be causing the touchscreen problem. Keep in mind that this step will reset all your personalized settings to their default values, so make sure to back up any important data before proceeding. To reset all settings, follow these steps:

  • Back up your iPad (optional): While not required, it’s a good idea to have a backup in case anything goes wrong during the reset. 
  • Navigate to Settings, then select General, and finally choose Transfer or Reset for your iPad.
  • Tap Reset.
  • Select Reset All Settings.
  • Enter your passcode if prompted.
  • Confirm the reset by tapping Reset All Settings again.

Once the reset is complete, check if the touch screen is now responsive.

5: Restore your iPad

If none of the previous steps have resolved the issue, restoring your iPad to its factory settings may be necessary. Before proceeding, ensure that you have a recent backup of your iPad’s data, as this process will erase all content and settings. 

Follow these steps to initiate the restoration process for your iPad:

  • Link your iPad to your computer using a USB cable.
  • Open Finder on your Mac (macOS 10.15 or later) or iTunes on your Mac (macOS 10.14 or earlier) or Windows PC.
  • Select your iPad when it appears in Finder/iTunes.
  • Click “Restore Backup” and pick the preferred backup from the provided list.
  • Enter your passcode if prompted.
  • Wait for the restore to complete, which might take some time depending on the backup size.

iTunes will then erase your iPad and install the latest version of iOS. After the restoration process is complete, you can choose to set up your iPad as new or restore from a backup. Check if the touch screen is now responding properly.

FAQs –  iPad Screen Not Responding to Touch

1. If none of these steps work, what should I do?

If you’ve tried all the troubleshooting steps and your iPad screen is still not responding to touch, it’s likely a hardware issue. You can contact Apple Support for further assistance. They can help diagnose the problem and recommend repair options.


Encountering an unresponsive touch screen on your iPad can be a frustrating experience, but with the troubleshooting steps outlined in this guide, you can resolve the issue and regain full functionality. Remember to start with the simpler solutions, such as force restarting and updating the software, before proceeding to more complex steps like restoring your iPad.

By following these troubleshooting tips, you can get your iPad screen back to its responsive state and continue enjoying all the features and benefits it has to offer.

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